Spanial is a clothing retailer based in Pappinisseri, Kannur, Kerala, with outlets across Kannur, Kasaragod and Kozhikode districts. This policy covers spanialstore.com and our WhatsApp Business communications.
When you contact us through this website's form, WhatsApp, or Instagram, we collect what you send us directly: your name, phone number, email address (if given), and the content of your message. We do not use tracking cookies or third-party analytics on this site at this time.
We use your contact details only to respond to your enquiry, for example to send product photos, confirm stock, or arrange a store visit. We do not sell or share your information with third parties for marketing purposes.
Messages sent to us via WhatsApp are handled through our WhatsApp Business account. Standard WhatsApp terms and Meta's privacy policy also apply to that channel.
We keep enquiry records for as long as reasonably needed to assist you and for basic business record-keeping.
You can ask us to delete your contact information or stop contacting you at any time by messaging us on WhatsApp or emailing contact@spanialstore.com.
Questions about this policy: contact@spanialstore.com